Protecting your assets goes beyond investment management, it includes safeguarding against cyber threats. As criminals become increasingly sophisticated, it is essential to stay vigilant. Below, we’ve outlined practical steps you can take to help keep your financial and personal information secure.
1. Be Skeptical of Unexpected Messages
If you receive a text or email claiming to be from Schwab or our office and it seems suspicious:
- Do not reply, click links, or share information.
- Contact our office directly using the phone number you have on file: 925-932-0344. Fraudsters often create urgency or emotional pressure—pause and verify before acting.
2. Never Share Sensitive Information via Email or Text
Avoid sending personal data (account numbers, Social Security numbers, usernames, passwords) through email or text. These channels are not secure and are prime targets for fraud.
3. Expect Verbal Verification for Transfers
For any new or third-party money movement requests, our office will call you to confirm. This extra step ensures your instructions are legitimate.
4. Review Your Financial Statements Regularly
You know your financial activity best. Review statements carefully and report any unauthorized or suspicious transactions immediately.
Important Warning: Remote Access Tool (RAT) Attacks
Fraudsters are increasingly using Remote Access Tool software combined with phishing tactics to take control of victims’ devices. Once installed, these tools allow attackers to:
- Steal sensitive data (passwords, financial details)
- Monitor activity through keylogging and screen recording
- Access accounts and initiate fraudulent trades or transfers
How RAT Attacks Begin:
- A phishing email or text disguised as an E-vite, Zoom link, invoice, or message from a trusted source (e.g., Social Security Administration, Medicaid, Schwab)
- Clicking the link or opening the attachment silently installs the RAT, giving attackers full access
Red Flags to Watch For:
- Unexpected messages with links or attachments—even if they look legitimate
- Device displays a blue or black screen with messages like “Do not turn off your computer, computer is currently being scanned”
If You Suspect a RAT Attack:
- Immediately shut down your device
- Contact your IT professional
- Report the incident to Bedell Frazier Investment Counselling, Schwab or any custodian platform you use
If you ever have questions or concerns about account security—or receive a message that seems suspicious—please reach out to us right away. Together, we can stay proactive and protect what matters most: your financial future.
